Accidents create lots of hassle and stress for both employees and operators. According to the National Safety Council, a worker is injured every seven seconds. However, it is worth noting that video surveillance can help reduce the burden of proof for employees and operators during incident claims and help resolve claims faster.
Melissa Cook, the office manager for GBR Pizza Inc.—a franchise group that operates 21 Domino’s—knows the difference a centralized location for security footage makes. “I appreciate how GBR has a centralized software where you could access video surveillance – with as many locations as we have,” Cook says.
GBR Pizza’s Domino’s units are spread across North Carolina. Often, if video footage was needed, it meant a district manager would have to take an entire day to drive to the location and spend hours searching through video footage to find the right clip. “We had to wait on a district manager to go to the store, take the thumb drive, go through hours worth of video, save it to the thumb drive, and then get back here,” Cook recounts. “If they forgot to download the view player—because no two sites were the same—then they’d have to go back to that location, so it was just a huge drain on time.”
Protecting employees and ensuring a safe working environment is imperative to protect everyone’s best interests. However, it is necessary to have proof when incidents occur so employees and operators can ensure the quickest conclusion. When video security is easily accessible, operators can protect themselves and their employees.
Implementing long-term cloud storage solutions can make a big difference for businesses like GBR Pizza Inc. They can store surveillance footage for much longer periods, from seven months up to seven years. This means they always have access to important evidence, even years after an incident. If something from years ago comes up in the future, having access to old footage can make it much easier and quicker to handle the situation. By using long-term cloud storage, GBR Pizza Inc. ensures they’re prepared not just for today, but for years to come, keeping their business running smoothly and safely.
“It makes sense for us to be able to go to one location to see our sites to pull a video clip if we need to at the click of a button,” Cook says. Envysion enables Cook and all district managers to save time and be more efficient with their security measures.
“When we’re notified of a claim in a store the district managers go straight to the cameras and look for footage in the vicinity of where the accident took place because they already know the first question we’re going to ask is ‘Is there camera footage?’” Cook says. A process that used to take weeks and could be filled with uncertainty and frustration is now simplified and streamlined for the best possible outcome.
“Within 24 hours of the accident, the district managers will already have the camera footage saved and we’ll have the notification in our inbox letting us know one of our district managers has saved a video link,” Cook says. “Then the video link is there, the workers’ compensation form—for the state—is already completed by the store, and then we submit that along with the video to workers’ compensation.” With streamlined processes enabled by Envysion, incidents can be resolved faster, ensuring a safer working environment while expediting the worker’s compensation process. Ultimately, investing in accessible and reliable video surveillance technology is crucial for safeguarding the interests of employees and operators alike. Cook concludes, “Envysion just makes the workers’ compensation process go so much quicker.”
For more information on Envysion, visit their website.
By Ya’el McLoud
